SHIPPING & RETURNS
Shipping Policy
We take great care in preparing and packaging each order from our apothecary so that your items arrive safely and beautifully.
Shipping Method
All orders are shipped via USPS Ground Advantage for reliable, affordable delivery with full tracking.
Shipping Rates
• Flat Rate: $11 per parcel
• Free Shipping: Automatically applied on all orders over $40 (before tax)
Processing Time
Orders are typically processed and shipped within 2–4 business days. You’ll receive a tracking email once your package is on its way.
Delivery Time
USPS Ground typically delivers within 2–5 business days, depending on your location. Please allow extra time during holidays or severe weather.
Packaging
We do our best to use eco-conscious and recyclable materials whenever possible, reflecting our commitment to sustainability.
Delays or Damages
While USPS is dependable, transit delays or mishandling can occur. If your package arrives damaged or doesn’t arrive within a reasonable time frame, please contact us at info@abesapothecary.com and we’ll be happy to help make it right.
Shipping Area
We currently ship within the United States only. Contact us for international shipping rates.
Return & Exchange Policy
At Abe’s Apothecary, we are committed to providing high-quality, handcrafted products made with care and natural ingredients. Your satisfaction is very important to us! If you are not completely happy with your purchase, we will do our best to make it right.
Eligibility for Returns
Returns may be accepted within 30 days of purchase for unused, unopened products in their original packaging.
Damaged or Defective Items
If your order arrives damaged or defective, please contact us within 7 days of delivery.
Non-Returnable Items:
Items that have been opened, used, or altered
Perishable items, such as teas and tinctures
Personalized or custom-made orders
Items purchased on final sale